Top

Tag: business


Customer relationship management, General organization management

The Customer Is Always Right. Sort Of.

June 11, 2021

Via: Business 2 Community

They’re telling you something your competitors aren’t listening to. Not with their words. Everyone knows the old adage, “The customer is always right.” This statement, more recently used by only customers (and really, really old marketers) still holds some truth […]


General organization management, Strategic planning

How a Thoughtfully Created Process Can Deliver More Effective Results

June 11, 2021

Via: Business 2 Community

When clients ask how to develop better processes for almost any aspect of their business, I ask them what’s triggered their concern. Sometimes the people implementing the process or the people at the receiving end are unhappy with each other. […]


Department management, Financial

Small Business Loan Approval Rates Increase as PPP Closes

June 10, 2021

Via: Small Business Trends

The end of the Paycheck Protection Program (PPP) is here, and this means businesses are going to look for funding from traditional sources. According to the Biz2Credit Small Business Lending Index for May, loan approval rates have increased for banks […]


Administration, General organization management

Employees Say In-Person Training Better Than Virtual

June 10, 2021

Via: Small Business Trends

Most employees (67%) believe in-person training is more successful than remote training. 62% say physical training is more enjoyable than virtual, and 56% of employees find in-person training more satisfactory than remote. These statistics were unveiled by a study by […]


Department management, Information Technology

Enhance Your Instagram Marketing with These 4 Apps

June 10, 2021

Via: Business 2 Community

Today I have mobile apps to help make your Instagram marketing more successful. Instagram is at the top of the social media marketing list when it comes to building a brand audience. Use this platform to drive more sales and […]


Customer relationship management, General organization management

Ways Proactive Customer Service Can Lead to Customer Retention and Growth

June 10, 2021

Via: Business 2 Community

Picture this – you are at a shop picking oranges. The shopkeeper calls out to you and asks you to not pick any that day. He had received many complaints that this lot of oranges were too sour. What impression […]


Customer relationship management, General organization management

3 Steps to Set Up Sales KPIs That Actually Work

June 9, 2021

Via: Entrepreneur

The best customer wins feel natural, making the right connections at the right times. But business owners know there’s a method behind the magic, as well as plenty of hard work, passion and tough decisions along the way. Key performance […]


Administration, General organization management

Championing Diversity in the Venture Capital Industry

June 9, 2021

Via: Inc.

Seeking out venture capital is one of the most important activities for high growth companies. It’s critical that everyone has an equal opportunity to receive such funding. There are many entrepreneurs emerging every day who have identified problems and designed […]


Department management, Marketing

Retail Sales Seasonality: How to Maximize Sales Year-Round

June 9, 2021

Via: Business 2 Community

Retail sales seasonality is something that the big players plan for every year. This means they expect to lose money in some parts of the year, knowing it will balance out in the periods that are usually profitable. They’re able […]


Department management, Marketing

Why Word-of-Mouth Marketing Might be the Key to Sustaining Your Business During the Economic Crisis

June 8, 2021

Via: Business 2 Community

Consumers are skeptical of big companies and corporations during economic crises, but word-of-mouth marketing can rebuild trust and boost revenue for smaller businesses and freelancers. The pandemic has caused an unprecedented shift in the way we live, work, and consume. […]