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Category: General organization management


General organization management, Systems management

How Small Business Can Use Technology to Serve Their Customers Better

August 14, 2019

Via: Business 2 Community

Without a doubt, the service component of your small business can greatly influence your overall success. That’s obvious if you are a service-oriented company, but it’s just as true if you sell goods. Technology is a key asset you can […]


Customer relationship management, General organization management

How to Increase Sales by Boosting Consumer Engagement

August 13, 2019

Via: Business 2 Community

We all want the opportunity to get more traffic and sales to our business website. There are several tactics out there that can improve your conversion rate and profitability short-term, but what about long-term solutions? The best long-term solution to […]


Administration, General organization management

How to Strike the Best Balance Between Employee Autonomy and Accountability

August 13, 2019

Via: Business 2 Community

Few bosses set out to be the look-over-the-shoulder type. Unfortunately, many of them find it difficult to give employees more freedom within widening parameters. Yet throughout my career, I’ve consistently found that giving workers autonomy and accountability improves company morale, […]


Customer relationship management, General organization management

How to Improve Customer Loyalty On-Site

August 9, 2019

Via: Business 2 Community

Business owners and marketers are continually looking for new ways to forge connections with their audience. Customer loyalty is something you can start building with your audience during all of the significant stages of your sales funnel. Today we are […]


Administration, General organization management

Ten Things That Make Virtual Teams More Effective

August 8, 2019

Via: Business 2 Community

What team size is optimal? Do cross-functional virtual teams have more challenges? How often should virtual teams meet face-to-face? These and other questions led to our research study, where we collected data to better understand the divide between successful virtual […]


Customer relationship management, General organization management

Customer Experience vs Customer Success: What’s the Difference?

August 6, 2019

Via: Business 2 Community

Imagine you are planning to fly home for the holidays. How do you feel about the impending journey? What is your mood as you visualize the process of finding a flight, booking a ticket, getting to the airport, checking your […]


General organization management, Strategic planning

2 Common Management Mantras You Need to Drop Today

August 5, 2019

Via: Inc.

When you’re a startup CEO, you probably don’t have all that much leadership experience. So you will end up learning by doing, and also by listening to others’ conventional wisdom about how to lead your team. That’s a great way […]


Administration, General organization management

The Brilliant Recruiting Strategy That You Can Do During Your Commute

August 1, 2019

Via: Inc.

Recruiting is top-of-mind for companies–and for good reason. It’s a competitive market. According to ManPower Group’s 2018 Talent Shortage Survey, companies are struggling to fill jobs. Nearly half (45 percent) of global employers say they can’t find the skill sets […]


Customer relationship management, General organization management

3 Common Service Mistakes Even Top Businesses Make (and How to Fix Them)

July 31, 2019

Via: Inc.

I spend a lot of nights on the road each year, and like many frequent hotel guests, I have left several things behind in my room during my stays. In the past year alone, I have forgotten power cords, a […]


General organization management, Other

4 Easy Steps to Choose the Perfect Business Name

July 29, 2019

Via: Small Business Trends

The name that you choose for your business can make a major impact on your brand image. Selecting the perfect name sometimes requires finding a balance between the practical and creative elements. Then once you have the perfect name in […]