Category: General organization management

June 20, 2019

Companies big and small know the key is consistency. Customers expect the same treatment no matter where they go. Customers expect the same treatment no matter where they go. The benchmarks for good customer service is higher than ever! But […]

June 19, 2019

Are you planning on setting up a new business? Or have you already launched one and are currently experiencing the startup adventure? It doesn’t really matter what business life cycle stage you are at. The only two phases of your […]

June 17, 2019

Marketing automation is a next-generation, CRM-related tool for increasing lead conversions and improving forecasting and customer segmentation. It is said to be the most transformative advancement in sales and marketing since the emergence of CRM. It not only gives us […]

June 14, 2019

Being responsible for managers early in their careers is no picnic. There are so many things that they don’t know — and can mess up! Here are several crucial areas experienced managers often don’t think to explain, but which can […]

June 13, 2019

The customer experience. It’s top-of-mind for most companies these days–and with good reason. Search the news to find more than a few analysts, experts, and others sharing observations and advice. They all agree: customers prefer a journey that is as […]

June 12, 2019

You have an appealing website and a strong social media presence. But why are you not earning more? Where do 1.6 billion online consumers spend their money? If you want more peaks than valleys, you have to pay attention to […]

June 11, 2019

Warren Buffett famously said, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” Those two simple sentences sum up the approach businesses of every kind, shape, […]

June 10, 2019

Festival season is in full swing with people young and old flocking to deserts, fields, forests, and venues of all sorts to enjoy immersive musical experiences. Like the events themselves, the festival-business is both vibrant and crowded. I mean really, […]

June 7, 2019

The worst leaders are remembered for what they did to their people, the best for what they did for their people. It’s as simple, and as tricky as that. Tricky because as a leader it’s easy to focus solely on […]

June 5, 2019

You’ve got a dream team. Your teammates have the experience, skills and knowledge to tackle any project you throw at them. But lately, your team’s energy and attitude don’t feel the same. And it’s not that surprising: The World Health […]