In our fast-paced world, effective business communication reigns supreme. Its benefits are undeniable, aligning teams and fostering innovation. However, too much communication can morph into distraction, causing stress and disarray. Is there a golden mean, and how can leaders achieve it?
Research from Rensselaer Polytechnic Institute reveals that excess communication isn’t always better. The study, rooted in stochastic processes, applies to various networks, even employee dynamics. When communication lacks delays, more is merrier. Yet, when delays creep in, a point arrives where productivity nosedives, emphasizing the need to know when to “shut up.”