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Tag: client needs

Customer relationship management, General organization management

Why It’s Important for Internal Service Providers to Understand Client Needs

September 22, 2021

Via: Business 2 Community

One of my clients runs an in-house operation that provides goods and services to other areas of the company. If she can’t satisfy her internal customers’ needs, they can decide take their business elsewhere, which may not be good for […]

Customer relationship management, General organization management

Agencies, Stop Doing These 3 Things to Your Clients (Right Now)

December 11, 2018

Via: Business 2 Community

Working with PR professionals when you’re a PR professional can be, er, complicated if certain ground rules aren’t followed. That’s not to say that clients in a PR or communications role are more important than any others — you should […]