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Tag: Personal Preferences

Customer relationship management, General organization management

Which 2019 Consumer Trends Will Impact Your Customer Experience Strategy?

January 28, 2019

Via: Business 2 Community

Let’s get real: once-transformative technologies that allowed businesses to respond to consumer needs with speed and agility no longer elicit the oohs and aahs they once did. While new technology continues to emerge, the digital transformation of recent years has […]