Tag: Problem

Personal information & knowledge management, Self-management

Why Innovators Like Elon Musk and Jeff Bezos Embrace This Ancient Problem-Solving Technique

July 13, 2020

Via: Inc.

When I worked in manufacturing, we worked tirelessly to reduce job changeover time. Like a NASCAR pit crew — the analogy productivity consultants always used — we hunted for ten seconds here, twenty seconds there… incremental improvements that would hopefully […]

Customer relationship management, General organization management, Strategic planning

How to Create Connected Customer Service

August 31, 2017

Via: Direct Marketing News

This widget does not work. That service was a bad experience. Such things lead to customers calling companies to complain. A firm can apologize, maybe offer a voucher or coupon. Or maybe it can use the information to fix the […]