IT support is one of many business-essential services that can be carried out either in-house, using one of your current employees, or outsourced to a vendor. It can be time-consuming to determine which option is best for your company because there are so many factors to consider. If you decide to provide the service in-house, then your company must:
Locate qualified employees
Train and certify these employees to ensure they stay up on new trends and processes
Pay employee a wage that retains them
Provide ample work space and access to equipment and funds
