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Want Excellence? Embrace Strong Personalities

June 22, 2023

Years ago, I had a strong disagreement with a staff member. He was a long-time employee who sat several steps below me in the org chart. He was prone to strong opinions and passionate feelings, but he was also an extremely high performer in the organization and someone I was personally very fond of.

While he was usually correct in his opinions, he sometimes lacked a strategic view of the issues and did not always accept when he was wrong. This “spirited discussion” resulted from one of those “nonacceptances” which happened in a public place and was overheard by many other staff members. The conversation was confrontational, and it clearly made some of those around us a little uncomfortable.

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