Cancel culture: It’s a buzzword that seems to be popping up everywhere, and for good reason. Like it or not, cancel culture is changing people’s lives. Comics can be canceled because critics don’t like their jokes, celebrities can be canceled because people disagree with their politics and private individuals can be canceled because someone didn’t like something they posted online.
Recognizing an online attack and having a plan to address the fallout can help businesses and leaders avoid negative consequences. Unfortunately, these situations often happen without warning. Having a crisis plan in place can be key to weathering online accusations and coming out on the other side as unscathed as possible.