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Tag: chatbot technology


Customer relationship management, General organization management

4 Reasons Why You Need a Chatbot

January 3, 2020

Via: Business 2 Community

If you’re browsing a company’s website these days, chances are likely a chat frame will pop up in your window. You’ll typically be greeted by a friendly photo and a “Hello there! How can I help you today?” Welcome to […]


Customer relationship management, General organization management

Chatbots: Your Private Investigators in Customer Service

December 17, 2018

Via: Business 2 Community

Was 2018 the year of the chatbot? Or at least the year they started to become a lot more commonplace in customer service? They’ve become such a routine service channel, I am now more surprised when I visit a customer […]