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Salesforce Just Launched 4 New AI Tools for E-Commerce Businesses

January 16, 2024

Via: Inc.

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Salesforce introduced a series of AI-powered e-commerce tools at the National Retail Federation Expo (NRF 2024) on Sunday that leverage customer data and to provide analytics around consumer loyalty, return activity, and employee productivity. The announcement comes on the heels of Salesforce’s findings that AI played a large role in informing shoppers’ purchases during the 2023 holiday season.

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