A customer relationship management (CRM) manages your small business interactions with clients. The right CRM has the tools and features that include lead tracking, contact management, and other items.
What is a CRM System?
This software for your business guides prospects through the sales pipeline. There are different plans and packages to choose from. Sorting through CRM solutions means choosing between enterprise-level packages and smaller versions with fewer options.
Choosing a CRM means matching up the tools and packages with your business requirements. Choose the type that meets these needs.