“I’m never shopping here again.”
Words no business owner wants to hear, yet words that can easily be triggered by a bad customer service experience. In this guide, we’ll help you avoid these situations by sharing 16 tips for providing amazing customer service, along with examples of real-life companies who put them into practice.
What is Great Customer Service?
Customer service in the U.S. is a multi-billion dollar industry, one that’s growing all the time. But don’t make the mistake of thinking that customer service is solely the domain of people in call centers answering complaints and questions.
