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How much do you pay your ISP? Consumer Reports wants to see your bill

July 14, 2021

With broadband-industry lobby groups implausibly claiming that Internet providers have slashed their prices, Consumer Reports is on a mission to collect and analyze thousands of monthly Internet bills from real customers.

In an announcement today, Consumer Reports said it launched the Broadband Together initiative with 40 other groups to “analyze the cost, quality, and speeds that are being delivered to people in communities across the US and to better understand the factors that affect price and why consumers pay different rates for the same service.” At least one thing is certain before the analysis begins: the actual amount ISPs charge is a lot higher than their advertised prices because of various fees that get tacked on after customers select a plan.

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