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As a startup founder or new business owner, your first hire might well be in a non-operations area. But how do you know when you’re ready to hire your first operations employee?
First, let’s define the word: Your company’s operations consist of all those work activities that are designed to create products or services, market them to your prospects, and sell and deliver them to the purchaser. They’re the things that keep the business gears turning, outside of finance and accounting.
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