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7 (Non-Generic!) Customer Engagement Strategies & Examples

Whether I’m looking for a new couch for a move or a new coat for the fall, the first thing I do is crowdsource suggestions for companies that my friends and coworkers suggest. These recommendations from people I know are better than a Google search result because they’re already vetted, already trustworthy—and I’m not alone in thinking this way.

That’s why keeping your customers engaged and encouraged to recommend your company is so important.

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