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How Startups Can Bounce Back After a Failed First Launch

Q: How can you bounce back after you didn’t get as much traction as needed?

A: In the late 90’s, I oversaw product development for a startup called Sendwine.com. As the name implies, the company focused on wine delivery by mail. We weren’t getting the traction we wanted, and I was tasked with helping the company find a new direction. We ended up pivoting to Send.com, a luxury gift company, and in the first year achieved more than $10 million in revenue.

Bouncing back after you don’t get the traction you need sounds so simple in hindsight. However, in the moment, it’s an extraordinarily daunting task.

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