Microsoft (NASDAQ:MSFT) has just introduced a new Customer relationship management (CRM) tool for small businesses called Outlook Customer Manager. The release Follows the launch of the new customer scheduling tool Bookings earlier this year.
In a post on its official Office Blogs, Microsoft’s outlook team describes the tool as, ‘”Relationships made easy for small businesses.”
As more small businesses deploy Office 365, many of the cloud productivity and collaboration tools within the suite of products can now be used for seamless CRM integration.
