The new office of hybrid and fully-remote workers will require upskilling of employees for organizations that wish to succeed in the post-COVID world. Leaders who want to seize a competitive advantage when they return to the office will need to benchmark their training initiatives to best practices on managing hybrid and remote workers.
In this piece, I related the best practices on doing so. These practices stem from research on hybrid and remote teams and on returning to the office after major disruptions. They also come from interviews I conducted with 61 leaders at 12 organizations I helped guide in developing and implementing their strategy for returning to the office and their post-pandemic mode of collaboration.
