Globally, traditional businesses have long recognized that digital transformation is the way forward to thrive in a fast-paced world.
Digital transformation refers to the integration of digital technology into all areas of a business. It fundamentally changes how one operates and delivers value to customers. It improves efficiency, increases transparency, provides better customer experience, employee engagement, and culture, and saves time and costs.
Digitalization has become even more crucial in the post-Covid-19 era as the pandemic has disrupted traditional business processes. As a result, more and more non-IT companies are aggressively digitizing their traditional process and restructuring products and services.
