Miscommunication is frustrating, especially if it happens in the workplace. Based on statistics, up to 74% of personnel have felt left-out of company news or information. Do you have communication gaps at your company? Think about all the problems issues resulting from miscommunication may cause – it hinders workplace collaboration, and leads to unhappy employees.
Moreover, miscommunication can be more alarming if it happens between your company and your customers. Customer dissatisfaction is sometimes reason enough for them to switch brands. Clear channels of communication help maintain customer satisfaction.
