Happy New Year! I want this year to be your best year ever for creating amazing customer service and experiences. And for everything else, too! But as it applies to the customer experience, I thought it would be fun to share some ideas we need to do more of. With that, here are 10 customer service and CX tips. Many, if not all, will apply to you and your business. Do more in 24!
- Be more responsive – We start with one of my favorites. How fast do you respond to customers? Trust me, the faster you respond, the better. Customers appreciate a quick response.
