Successful entrepreneurs have a knack for walking the fine line between no-win risks versus strategic risks that lead to victory despite any missteps along the way. Whether you’re thinking about starting a business or you’re in deep, integrating the science of quality management into both your personal and company goals offers tremendous value.
Quality management is a science, technology, engineering and mathematics (STEM) discipline that includes concepts and methodologies proven to result in customer satisfaction. The science gained major attention from Japanese political and manufacturing leaders determined to rebuild following World War II.
