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The Ultimate Marketing Engine Puts Customers First

One of our local restaurants has closed because the owners retired and decided to take an extended vacation in Europe. I’m happy for them, but our community is mourning the loss of a favorite watering hole and meeting place.

I happened to be there grabbing some take-out on their last day. As I waited for my order one family after another came through the door, shouted “We’re going to have the usual” and went to sit down at “their” table. It’s easy to see why the place was so popular. Everyone who walked in there felt like family. Customers talked to each other, the owners talked to the customers and it just felt like an extended family.

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