Ineffective communication costs individuals time and organizations money. Misunderstandings, ambiguous instructions, unclear calls to action and confusion start as small stressors that can snowball into outcomes that impact organizational bottom lines.
A report from the Economist Intelligence Unit on Communication Barriers in The Modern Workplace found that poor communication results in lost sales, lost clients, low morale, delayed projects and obstacles to innovation. Plus, our increased reliance on technology hasn’t exactly improved how we communicate in the workplace.
