Shall we start with the bad news? Employees’ expectations are rising all the time: They want internal communication that’s current, relevant, helpful and unexpected.
Luckily, the good news is that there are more interesting ways to communicate than ever before. So those of us who make a living communicating with employees have a lot of options.
But we can’t be complacent. We need to understand what employees need, then constantly remake our programs so we break through the clutter and give employees great communication.