Information and knowledge is easy to lose in the day-to-day shuffle during standard business operations. Sometimes your top sales performers even take important information with them when they leave.
This can leave the rest of your sales team feeling lost as they struggle to search for knowledge or information, which slows down productivity and efficiency.
Knowledge management is the best way to minimize administrative tasks, such as finding, editing, and managing sales content.
Let’s dive into the basics of knowledge management, why you need a knowledge management system, and some helpful tips for capturing and managing sales knowledge.
