Tag: artificial intelligence

October 25, 2019

The modern customer is omni-channel. You cannot push them back to a legacy customer service experience that requires them to wait endlessly for an email or to get connected with a customer support agent. Chatbot According to Gartner, in the […]

October 8, 2019

AI (Artificial Intelligence) is on the rise, finding its way into every nook and cranny, making everything along the way easier for everybody who’s implementing it, but what is AI? We may all know AI as primarily a source of […]

September 10, 2019

According to a study, over 76 percent of business leaders believe that Artificial Intelligence (AI) is fundamental to their organization’s success. The companies that have already implemented AI have seen a boost of 39 percent in their revenue. AI is […]

September 9, 2019

Artificial intelligence (AI) is already hard at work affecting every consumer’s daily choices. Sophisticated AI algorithms are constantly scraping, logging and cross-referencing. As a result, they can use this data to figure out the best ways to exploit their emotional […]

July 23, 2019

The future of global trade depends on automation tools, and any company eyeing international expansion must invest in this technology. Artificial intelligence, in particular, is transforming international commerce, as companies use intelligent systems to identify ways to increase productivity and […]

July 12, 2019

We are now half-way through 2019 and we are skating toward 2020. It’s time to get serious about marketing strategies and take full advantage of the latest trends and techniques. Here are the Top 5 Strategies, according to Digital Success, […]

June 6, 2019

Each year there seems to be a tech trend for enterprises to follow and these trends usually underpin sessions at the various conferences. Over the years we’ve seen the trend move from omnichannel, digital transformation, to customer experience…This year has […]

May 31, 2019

According to a PricewaterhouseCoopers study, 20 percent of executives plan to incorporate AI across their enterprises in 2019. Over the past year, countless organizations and Fortune 500 companies have boasted about their AI strategies. When it came time to put […]

May 6, 2019

Artificial intelligence (AI) is a computerized learning process that more businesses are utilizing to streamline processes, improve customer service or create deliverable products. Many entrepreneurs want to include AI in their operations, and that doesn’t have to be difficult. While […]

February 8, 2019

Business growth has changed drastically in recent years, primarily due to the way business leaders are incorporating artificial intelligence into their business models. And the artificial intelligence (AI) trend doesn’t seem to be going anywhere. According to IDC, it’s predicted […]

January 25, 2019

Marketing automation is a rapidly growing industry set to expand by 8.55 percent this year, increasing market capitalization to $5.5 billion by 2019. Given the benefits, it’s not surprising that more than half of companies use some form of marketing […]

December 3, 2018

Evolving trends in the workforce are encouraging companies to reexamine their legacy ecosystems, and many are discovering that they lack the capacity most businesses today require to manage the modernization and digitalization of their workforce. As a result, these organizations […]

September 20, 2018

For any business to succeed, you need to retain your customers. Once you win your customers’ loyalty, you can expect a good amount of revenue from repeat purchases. However, if you fail to retain your customers, your sales and profit […]

July 13, 2018

We are in the midst of a major communications disruption, where artificial intelligence (AI) is now stepping into the space where receptionists, customer service reps, administrative assistants, and sales associates were once the front lines. Chatbots aren’t just the future. […]

July 5, 2018

Trends in the customer service space are showing that by the year 2020, the use of chatbots, a form of artificial intelligence, will skyrocket by 1000%. While 86% of consumers want to enhance the experience by keeping a person as […]

May 22, 2018

The realm of technology is one that is as dynamic as the wind that is constantly moving and is also frequently changing direction. Similarly, marketing trends change every year, which is the normal way that these technologies work. This dynamic […]

April 30, 2018

One of my professional resolutions for this year was to learn as much as I could about Artificial Intelligence (AI) and blockchain. Half of that research has already culminated into a free ebook, entitled, “Everything You Need to Know About […]

April 27, 2018

I was one of the beta users of Amazon’s Alexa when it first came out three years ago. My wife, Sara thought it was silly at the start, but she has grown to love her as our home digital assistant. […]

March 26, 2018

Lately, AI-powered marketing has been a buzzword across the world. And while the whole marketing world is talking about it, a recent study finds that AI adoption in marketing is limited by marketers. Why? Because it is still quite new […]

February 27, 2018

Artificial intelligence is rapidly becoming the norm in a myriad of industries, but many small business owners and aspiring entrepreneurs alike still have yet to employ it to meet their business goals. Few mom and pop shops seem to realize […]